DEX not enabled on FAS machines by default
The purpose of this article is to inform customers how to obtain their receipt after making a payment using a mobile device. Typically, receipts can be obtained for orders paid with Apple Pay or Android Pay. However, due to the built-in security features of mobile devices, our system cannot retrieve your actual card number. Instead, the mobile device generates a virtual card number. This is the reason why many people are unable to successfully download their receipts. Next, please follow our steps to obtain the virtual card number.
The purpose of this article is to provide customers with some possible reasons and solutions for why mobile payments may fail.
This guide will help you determine which application your PAX Android card reader is using and provide instructions on how to return to the home screen accordingly. CircumTec customers may be using one of the following three applications: VendLink-VM, Circumvend, or VendLink-PULSE.
This guide aims to help customers understand why the IM25 device may not have a 4G network connection and provides potential solutions to resolve the issue.
This guide provides step-by-step instructions on how to connect your PAX card reader to a Wi-Fi network. It applies to PAX IM25 and IM30 models.