1. Prerequisites

Before proceeding, ensure the following:

✅ The device is powered on and connected to a power source.
✅ The Wi-Fi network is available and has internet access.
✅ You have the Wi-Fi network name (SSID) and password.

2. Steps to Connect to Wi-Fi

Step 1: Exit the Current Application

To access the device settings, you first need to return to the PAX home screen.
For detailed instructions, refer to https://circumtec-11005.groovehq.com/help/how-to-return-your-pax-reader-to-the-home-screen

Step 2: Access Wi-Fi Settings

  1. Open the Settings menu.

  2. Enter the password: pax9876@@ to access the settings.

  3. Select Wi-Fi.

Step 3: Connect to a Wi-Fi Network

  1. The device will scan for available Wi-Fi networks.

  2. Select the correct Wi-Fi SSID (network name).

  3. Enter the Wi-Fi password using the on-screen keyboard.

    • Double-check for uppercase, lowercase, and special characters.

  4. Confirm the connection and wait for the device to connect.

  5. Once successfully connected, a Wi-Fi icon will appear at the top of the screen.

4. Troubleshooting Connection Issues

If the Connection Fails:

🔹 Verify that the Wi-Fi password is correct.
🔹 Test the Wi-Fi network with another device to confirm it is working.
🔹 Ensure the Wi-Fi signal is strong.
🔹 Restart the card reader and try again.
🔹 Check the router security settings—some enterprise Wi-Fi networks may require additional configurations.
🔹 Try connecting to another Wi-Fi network to rule out router issues.

If the Wi-Fi Connects but No Internet Access:

🔹 Test other devices on the same network to check for internet connectivity.
🔹 Try switching to a different Wi-Fi network and see if the issue persists.

5. Resetting Wi-Fi Settings

If you need to reconfigure the Wi-Fi connection, follow these steps:

  1. Go to Network or Wi-Fi settings.

  2. Select Forget Network.

  3. Re-scan available networks and re-enter the Wi-Fi password to reconnect.

6. Need Further Assistance?

If you are still unable to connect to Wi-Fi after following this guide, please contact technical support.